HCA / Receptionist (Permanent)

North London

£23795.2 - £24000 Per Annum

Healthcare / Social care

HCA Receptionist

We are seeking an enthusiastic HCA Receptionist to join our established team and be a part of a company that really makes a difference.

• Clinic Locations
  • Barking, Havering and Redbridge
  • Tower Hamlets
  • Waltham Forest
  • Newham

You will be based in our Secondary Care clinics as the first point of contact for all our patients, you will be expected to always provide a friendly and supportive environment for patients and visitors, and you will be trained to assist the clinicians in clinic when needed. This role will also involve completing administrative tasks as and when required.

This an important position within our business providing an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of Secondary Care Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy, and tact.

This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.

Role Requirements

• First point of contact for patients attending clinic
• Experience of clerical and administrative work
• Experience in a client facing/customer service position
• Ability to assist clinicians in clinic
• Ability to run and manage cardiology clinic
• Responsible for stock/supplies management
• Clear thinking and have an analytical approach
• Able to work as part of a team, to promote a good team spirit
• Able to be sensitive and assertive as appropriate
• Experience in a client facing/customer service position
• Be motivated and able to work independently

Who we are

We are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience.