Director of Personal Health (Permanent)

Manchester

Management & Executive

Success in this role will be measured as much by user engagement, trust and long-term platform value as by revenue growth.  Within three years, you will have:

• Significantly increased active users, engagement, retention and customer lifetime value
• Built a high-growth, subscription-led consumer health business with full commercial accountability
• Established the Personal Health Record as the home for consumers' lifelong health journey
• Built a thriving ecosystem of trusted partners, and positioned Evergreen as one of the UK's most trusted consumer health brands, ready to scale internationally

 
Your Responsibilities

Lead the Division

• Own the strategy, commercial performance and long-term success of the Personal Health division, with full P&L accountability
• Drive long-term user engagement and champion the Personal Health Record as Evergreen's core strategic asset
• Develop and execute a long-term strategy aligned to Evergreen's mission, presenting performance and investment cases to the Executive Team and Board

Drive Sustainable Growth

• Build a scalable growth engine spanning acquisition, activation, retention and advocacy, with pricing and subscription models that create sustainable recurring revenue
• Balance commercial ambition with Evergreen's commitment to transparency and responsible use of personal health data
• Develop a data-driven culture that tests ideas quickly and uses experimentation and insight to continually improve performance.

Build the Ecosystem

• Develop a group of trusted health and wellbeing partners across providers, pharmacies, diagnostics, insurers, employers and technology partners
• Identify new routes to market, ensuring partnerships strengthen the proposition while maintaining Evergreen’s independence

Lead and grow the Team

• Recruit, develop and inspire a high-performing, multidisciplinary team, and lead through influence across Product, Technology, Clinical and Operations
• Act as a visible ambassador for Evergreen with partners, investors and the wider digital health community

 
Who We're Looking For

We're looking for someone who has helped build an outstanding consumer business and is ready for their first opportunity to lead one. You will combine entrepreneurial energy with commercial discipline. You're comfortable rolling up your sleeves and you're excited by the chance to create a category-defining consumer health platform from strong foundations.

You understand recurring revenue, create highly engaged customer communities and grow platform businesses, combining strategic thinking with a hands-on approach in fast-moving, experimental environments. You'll be comfortable testing ideas quickly, learning from data and iterating at pace. Most importantly, you recognise that in health, trust is the ultimate commercial asset.

You'll likely bring:

• A strong understanding of a digital consumer or subscription business's P&L, and a track record scaling recurring revenue and engagement
• Deep understanding of subscription economics, customer lifetime value, retention strategy, and AI/data enabled personalisation
• The ability to influence product strategy through customer insight and commercial thinking.
• Experience building high-performing commercial teams, and operating in regulated or trust-sensitive sectors such as health, financial services or insurance

Experience in health is advantageous, but not essential.

This is more than a leadership role - it's the opportunity to create something genuinely distinctive: not another health app or wellness subscription, but the trusted personal health platform that helps millions of people understand, manage and navigate their health throughout their lives.

You'll start with exceptional foundations - more than three million registered users, a unique user-owned Personal Health Record and the backing of an experienced Executive Team - but you'll have the freedom to define the strategy, recruit the team, shape the product, build the partnerships and create the culture.

This is an opportunity to build something that could become Evergreen's largest and most valuable business. We're looking for someone who wants to create long-term value and share in the success of that journey.

If you're excited by building businesses with real societal impact, we'd love to hear from you.