Deputy Practice Manager (Permanent)

  • Job Title: Deputy Practice Manager
  • Department: Primary Care
  • Hours of work: Full Time 37.5 hours
  • Reporting to: Practice Manager  
  • Location: GP Practice, Boston  

We are looking for an experienced, proactive and enthusiastic Deputy Practice Manager to join our established team and be a part of a company that really makes a difference.

The Deputy Practice Manager is an important part of the senior practice management team, responsible for supporting the Practice Manager in managing and co-ordinating all aspects of practice functionality, motivating and managing staff, optimising efficiency and financial performance, to ensure the practice achieves its long-term strategic objectives in a safe and effective working environment.

You will be delegated with the responsibility for overseeing the day-to-day operation of the surgery, ensuring the effective processing of all administrative work and appropriate liaison with the reception and administration team while leading the attainment of Local and National KPI’s.

This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team..

You will be supported by, and work with, a diverse multi-skilled professional team of clinical and non-clinical friendly staff. In return we offer sponsored training, flexible working , family friendly policies, career progression within an expanding organisation, a competitive salary and benefits package.


  • Supporting the Practice Manager with HR including recruitment, set up of new staff and removal of leavers, training and day to day management.
  • Ensure rapid response to incoming telephone calls and appropriate action is taken
  • Developing, and supervising the appointment systems ensuring that they work well for patients and clinicians.
  • Ensure the effective supervision of the reception team and co-ordinate support services for other team members.
  • Identify training needs of reception staff and provide support in the achievement of the objectives of their personal development review.
  • Ensuring accurate records are kept.
  • Liaising with local health organizations such as clinical commissioning groups.
  • Promote the development and maintenance of a quality learning environment throughout the practice.


  • Previous experience in Primary Care management.
  • Strong leadership and interpersonal skills.
  • Excellent organisational and problem-solving abilities.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Commitment to delivering exceptional patient care and service.

Who we are

We are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience

What we can offer to you

  • 25 days holiday plus bank holidays
  • Excellent work / Life balance
  • NHS Discount & Support Schemes
  • Employee Assistance Program
  • Sick Pay
  • Enhanced maternity and paternity leave
  • Salary sacrifice electric car scheme
  • Life insurance 3 x salary
  • Healthcare cash plan
  • Cycle to work scheme.
  • Charitable giving scheme
  • An extra day off to celebrate your birthday.
  • Occupational Health Support


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